Privacy Policy
How TechFerment collects, uses, and protects your information.
Last updated
1. Overview
TechFerment ("we", "us", or "our") respects your privacy. This policy explains how we collect, use, store, and protect information when you visit our website, contact us, or use our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
2. Information we collect
We may collect the following types of information:
- Contact details you provide (name, email address, phone number, company name, and message content)
- Project-related information shared during inquiries or engagements
- Technical data (IP address, browser type, device information, and operating system)
- Usage data (pages visited, time spent, referral source, and interaction with our site)
- Cookie and analytics data as described in Section 8
We do not intentionally collect sensitive personal data (such as health or financial account details) through our public website contact form.
3. How we use your information
We use collected information to:
- Respond to inquiries and communicate about potential or active projects
- Deliver, manage, and improve our services
- Send service-related updates you have requested or agreed to receive
- Analyze website performance and improve user experience
- Comply with legal obligations and protect our legitimate business interests
4. Legal basis for processing
Depending on context, we process personal data based on:
- Your consent (for example, when you submit a contact form or subscribe to updates)
- Contractual necessity (to perform services you have engaged us for)
- Legitimate interests (such as improving our website and preventing misuse)
- Legal obligation (where required by applicable law)
5. Data sharing
We do not sell your personal information. We may share data with trusted third parties who assist us in operating our website or delivering services, such as:
- Hosting and infrastructure providers
- Email and communication tools
- Analytics services (in aggregated or anonymized form where possible)
These providers are required to handle data securely and only for the purposes we specify. We may also disclose information if required by law or to protect our rights, users, or the public.
6. Data retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including active client relationships, legal requirements, and reasonable business record-keeping.
Contact form submissions that do not lead to an engagement may be deleted after a reasonable period unless you request earlier removal.
7. Data security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Cookies and analytics
Our website may use cookies and similar technologies to remember preferences, maintain sessions, and understand how visitors use the site.
- Essential cookies (required for basic site functionality)
- Analytics cookies (help us understand traffic and usage patterns)
- Preference cookies (such as theme light/dark settings stored locally)
You can control or disable cookies through your browser settings. Disabling certain cookies may affect site functionality.
9. Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, and to withdraw consent where processing is consent-based.
To exercise these rights, contact us at hello@techferment.com. We will respond within a reasonable timeframe as required by applicable law.
10. Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.
11. Children's privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us so we can promptly remove it.
12. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be posted on this page; continued use of the website after changes constitutes acceptance.
13. Contact
If you have questions about this Privacy Policy or how we handle your data, reach out to hello@techferment.com.
For terms governing use of our website and services, see our Terms and Conditions.